We went directly to the community to understand why. This is what we found.
Adults aged 18–64 die annually in the US due to lack of health insurance
of Americans delay or avoid care due to cost
Miami-Dade residents are uninsured or underinsured
spent on patient-facing outreach by most community clinics
Miami has over 40 federally qualified health centers, dozens of free clinics, and hundreds of providers who accept Medicaid and uninsured patients. Yet most people have no idea these resources exist.
The problem isn't supply — it's information. When you don't know where to go, the ER becomes your primary care doctor. That costs the system $1,200+ per visit when a community clinic would cost $0.
Many community clinics dispense medications on-site at no cost through the federal 340B drug pricing program. But patients don't know to ask. They walk out without their prescriptions and their condition worsens.
NeedyMeds estimates over 25 million Americans skip or delay prescriptions annually because of cost. Many don't know that free options exist right where they already go for care.
For underserved communities in Miami, finding free or affordable therapy is nearly impossible — not because services don't exist, but because the information is fragmented, buried in government websites, or simply unavailable in Spanish or Haitian Creole.
Over 60% of Miami adults with mental health conditions receive no treatment. Language barriers, stigma, and cost are all factors — but lack of visible access is the first barrier to break.
Our team conducted in-person interviews with patients at low-resource clinics in Miami. These are their words.
I didn't know I could see a doctor without insurance until my neighbor told me. I had been going to the ER for two years and paying those bills. This clinic is three blocks from my house.
My doctor here gives me my blood pressure medication every time I come. I didn't know that was even possible. Before, I couldn't afford it and I just... stopped taking it. That was dangerous.
Mental health in my community is not talked about. I was ashamed. But when I found out there was a free therapist who speaks Creole — someone who would understand me — I called the same day.
One platform that aggregates every free clinic, sliding-scale provider, community pharmacy, and mental health service in Miami — and matches you to the right one, in your language, based on your situation.